Frequently Asked Questions
What can my AI actually do with FlowState?
Ask it why today's five are today's five. Tell it what happened on a call while you're still in the car. Ask which past clients are paying too much and get four drafts in your voice. Say "follow up when rates cross six." It proposes; you approve; FlowState does it, in your book, with undo. Building now, October 2026.
Do I need a Claude or ChatGPT subscription?
No. Your Chief of Staff lives in FlowState and works there every morning. If you already use Claude or ChatGPT, it comes with you. If you don't, you aren't missing the product. You're missing a second door to it. Building now, October 2026.
Can't we do this ourselves with ChatGPT?
You can get a list. Firms have, and it takes someone every morning to rebuild it from the inbox, and the list can't call, log a text, or notice a partner going quiet. The chat box is the easy five percent. The record, the capture, the scoring, and the gates that keep a draft from sending itself are the other ninety-five. We built those so your AI can do the part worth doing.
Does FlowState send my client data to an AI model?
Two different answers, because there are two different AIs. FlowState's own Chief of Staff runs on our account, under our agreement, and client data is anonymized before any FlowState-run model sees it. Your own AI, if you connect one, sees your partners and your pipeline. Borrowers stay inside FlowState as a label and a link unless your firm's admin turns names on and signs the acknowledgment that comes with it. Building now, October 2026. The numbers never come from AI. Every score, dollar figure, and ranking is deterministic math: five weighted signals you can inspect, traceable to the loans in your pipeline. Tap any recommendation and FlowState shows its work. FlowState never sells your data.
What compliance standards does FlowState support?
FlowState keeps the client contact history you log, plus the texts and emails capture adds, and surfaces compliance reminders so follow-up obligations don't slip. Document and disclosure compliance stays where it belongs: in your LOS, the system of record built for it. Your records stay yours: ask and we export them in full, and the Terms give you a 30-day export window if you ever leave. We recommend consulting your compliance team on your specific regulatory requirements. The AI connection is off until your firm's admin turns it on. Every action carries who approved it and when. Borrowers stay inside by default. It is AI your compliance officer can sign. Building now, October 2026.
Your Chief of Staff is included. There is no AI add-on.
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